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112 Operator (Series) Review

Game image 112 Operator
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Posted: 3 weeks ago.

Author: Ben Kendall and @GeekDadGamer.


112 Operator and its predecessor, 911 Operator, are strategy games that put you in control of the emergency services as they fight natural disasters, crime and terrorism. You choose how to deal with each scenarios and work your way up the chain of command, gaining more and more responsibility and control. As you do, you begin to see just how much goes on to keep people safe in their day to day lives in an impactful personal way.

You start out with control over a small part of one of eight European cities, and must manage your resources, such as fire trucks and police officers to respond to emergency calls, gradually gaining responsibility for more of the city. You engage with people via phone calls and select your response to the information you are given, be it a murder, wildfire or terrorist attack. Once you have completed the career element of the game, you can attempt the many challenges or replay the story on a higher difficulty.

The situations are based on real data for the area, adding a sense of realism, and the continual unfolding of events underscores the immediacy of your responses and the impact they will have, as well as the prevalent themes of responsibility, management and coping under pressure.

DetailsGame Details


Release Date: 23/04/2020, updated in 2020

Platforms: Android, Mac, Nintendo Switch, PC, PlayStation 4, Xbox One and iOS

Genres: Role-Playing, Simulation and Strategy

Developer: @JutsuGames


Duration: This game will take between 9 hours and 18 hours to complete. The main story of the game sees you work your way up the chain of command and helps you perfect each skill before moving on. As such, players with less experience in the genre may take longer to progress.
Players: This is a single player game.


You can try this game in a free demo. Additional in-game purchases are offered for items that enhance the experience. The game contains several add-ons that introduce new features or mechanics to the game. They include the "Masks" add-on, which prevents disease (all proceeds from its purchase go to the emergency services), "Water Operations", which add disasters like tsunamis and flash floods, and "Facilities", which adds CCTV and other features.

Age RatingsAge Ratings

Rated PEGI 12 for Horror, Bad Language.

Rated ESRB TEEN for Violent References, Sexual Themes, Drug Reference, Language.


You can select the difficulty, and at higher difficulties, some options are taken away, like pausing and manual save.

The entire game is played on a map, which clearly displays what and where an emergency is, but some of the text is a similar colour to the background. Flashing lights are occasionally present. Important elements are outlined clearly with white, making them stand out from the background.

In emergency calls, all the dialogue is voiced, but some key information on the map is only displayed as text. None of the game's audio is necessary for play as it can all be displayed as text.


How you can adjust the challenge of play, and assistance the game offers when you fail or get stuck.

Select Difficulty: Select difficulty from a range of presets.

Adjustable Anytime: You can adjust the difficulty while playing.

Save Anytime: The game automatically saves progress or you can save any time, and not lose progress.


View Game Map: View a map of the game world during play, with points of interest and missions highlighted throughout entire game.

Tutorials: There are helpful tutorials, instructions and tips.


How much reading or listening comprehension is required, and how accessible this is.

Extensive Complex Reading: Extensive reading required.


Large Clear Subtitles: Subtitles are large and clear, or can be adjusted to be.

Any spoken content has subtitles: All spoken content has subtitles, or there is no speech in the game.

Some Dialogue is Voiced: Some of the game dialogue and narrative is voice acted.


How you control the game, different options for alternative inputs and whether you can remap these settings to suit your needs.

Mouse Alone: Can play with just the mouse/mouse button/mouse wheel.

One Motion Targeted: Play with touchscreen, tap and swipe or hold gesture.

Motion Controls Not Required: You don’t need motion controls to play the game.

Button Combinations

Specific button operation required to play

Holding Down Buttons Optional: Holding down buttons not required or can be turned off or switched to toggling the action on and off.

Rapid Pressing Optional: Quick, repeated button pressing not required or can be skipped or disabled.

No Simultaneous Buttons: Only one button or key required at a time, in addition to direction.


How you can adjust the visuals to suit your needs, and offer additional information if you can't hear the game.

Outline Interactive Elements: Characters, platforms and enemies can be outlined for visibility.

Visual Distractions

No Screen Shake: No screen shake effect or this can be disabled.

No Busy Backgrounds: No distracting backgrounds or you can make them static or blank.

Motion sickness friendly: Option to reduce motion sickness (motion blur, depth of field, field of vision).


Turn Off Blood: Reduce or disable graphic content of blood and gore.

Turn Off Dismemberment: Disable graphic depiction of dismembered bodies and corpses.


How you can adjust the audio of the game and whether audio cues compensate for aspects of the game that are hard to see.

Play Without Hearing: No audio cues are necessary to play the game well

System Settings

Android has accessibility settings including ways to navigate and interact, although not all games support this. Nintendo Switch has some built-in features, including a lockable zoom, that can be used on all games. Windows has extensive accessibility features. Some, like colour correction, work with games. Lots of accessibility software can be used with PC games, from voice recognition to input device emulators. PlayStation 4 has a range of accessibility settings. Some are system only, some work in games (invert colours and button mapping). Xbox One has a system features, the excellent co-pilot share controls mode and adaptive controller support for all games. iOS has a very extensive suite of accessibility settings including ways to navigate with voice and comprehensive screen reading, though most of the features don't work with games... read more about system accessibility settings.

Supported by PlayabilityInitiative and accessibility contributors: Ben Kendall

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The information on this database is designed to support and complement the in-depth discussion and advice about video game "addiction", violence, spending and online safety in the Taming Gaming book. If you have any concerns or questions in these areas, email our editor who is quick to respond or can arrange for a one-to-one conversation.

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