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Video Game112 Operator (Series) Review
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Posted: 18 months ago, last updated 14 months ago.

Author: Ben Kendall, @GeekDadGamer and Jo Robertson.


112 Operator and its predecessor, 911 Operator, are strategy games that put you in control of the emergency services as they fight natural disasters, crime and terrorism. You choose how to deal with each scenarios and work your way up the chain of command, gaining more and more responsibility and control. As you do, you begin to see just how much goes on to keep people safe in their day to day lives in an impactful personal way.

You start out with control over a small part of one of eight European cities, and must manage your resources, such as fire trucks and police officers to respond to emergency calls, gradually gaining responsibility for more of the city. You engage with people via phone calls and select your response to the information you are given, be it a murder, wildfire or terrorist attack. Once you have completed the career element of the game, you can attempt the many challenges or replay the story on a higher difficulty.

The situations are based on real data for the area, adding a sense of realism, and the continual unfolding of events underscores the immediacy of your responses and the impact they will have, as well as the prevalent themes of responsibility, management and coping under pressure.

DetailsGame Details

Release Date: 23/04/2020, updated in 2020

Platforms: Android, Mac, PC, PS4, Switch, Xbox One and iOS

Content Rating: PEGI 12

Players: 1

Genres: Role-Play, Simulation and Strategy

Accessibility: 21 features

Developer: Jutsu Games (@JutsuGames)




Play Time: This game will take between 9 hours and 18 hours to complete. The main story of the game sees you work your way up the chain of command and helps you perfect each skill before moving on. As such, players with less experience in the genre may take longer to progress.

Play StylePlay Style

This is a single-player game.

Age RatingsAge Ratings

Content Rating

Rated PEGI 12 for Horror, Bad Language.


112 Operator usually costs £12.49 to £19.99.

112 Operator

Steam Store PC £19.49
Switch Store Switch £17.99
App Store Mac £19.49

911 Operator

XBox Store Xbox One £12.49
PlayStation Store PS4 £14.99
Switch Store Switch £13.49

911 Operator Deluxe Edition

Switch Store Switch £19.99
Additional in-game purchases are offered for items that enhance the experience. The game contains several add-ons that introduce new features or mechanics to the game. They include the "Masks" add-on, which prevents disease (all proceeds from its purchase go to the emergency services), "Water Operations", which add disasters like tsunamis and flash floods, and "Facilities", which adds CCTV and other features.


Our 112 Operator Accessibility Report documents 21 accessibility features:
You can select the difficulty, and at higher difficulties, some options are taken away, like pausing and manual save.

The entire game is played on a map, which clearly displays what and where an emergency is, but some of the text is a similar colour to the background. Flashing lights are occasionally present. Important elements are outlined clearly with white, making them stand out from the background.

In emergency calls, all the dialogue is voiced, but some key information on the map is only displayed as text. None of the game's audio is necessary for play as it can all be displayed as text.

Diversity and InclusionDiversity and Inclusion

We haven't documented diversity and inclusion information for this game yet.

Taming Gaming Book Written by parents for parents, the database complements the in-depth discussion about video game addiction, violence, spending and online safety in the Taming Gaming book. We are an editorially independent, free resource without adverts that is supported by partnerships.

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